Retention Marketing

Pulse Commerce Retention

Created a CRM and content automation program that turned one-off buyers into repeat customers.

CRM Email Automation
Pulse Commerce Retention
Client

Retail Group

This section is CMS-driven, making every case study easy to update as new work goes live.

Challenge

Paid acquisition was strong, but retention and lifecycle communication were inconsistent.

Solution

We mapped the customer journey, launched automated flows, and aligned offers with behavior.

Outcome

A more predictable repeat-purchase engine with better campaign timing.

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